• Moechammad Sarosa, Mila Kusumawardani, Achmad Suyono, Zamah Sari Universitas Islam Majapahit


Social media has changed people's way of life but, unfortunately, most of them only use it for information exchange. This research tried to develop an application using a social media as a medium for students to learn English more efficiently. This application was in the form of a chatbot (answering robot) and designed to be capable of replacing the teacher's role in answering students' questions while they learn English. Their familiarity with the interface and navigation of social media made them easy to operate the integrated chatbot. This application was tried out on D3 students of English Study Program, State Polytechnic of Malang. The test results showed 98% of the respondents stated that the chatbot helped them learn English, 90% said that the material presented was quite interesting, and 72% stated that the chatbot application did not decrease the performance of their mobile phones. This showed that the collection of information and the help model through the Organized Exercise Items in the application helped students learn English independently.
Keyword: chatbot, english learning, organized exercise items, social media,


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How to Cite
ACHMAD SUYONO, ZAMAH SARI, Moechammad Sarosa, Mila Kusumawardani,. CHATBOT PEMBELAJARAN BAHASA INGGRIS BERBASIS MEDIA SOSIAL. Prosiding SNP2M (Seminar Nasional Penelitian dan Pengabdian Masyarakat) UNIM, [S.l.], n. 2, p. 182-188, jan. 2020. ISSN 2655-9781. Available at: <>. Date accessed: 02 dec. 2023.